Intro Disadvantages Of Hubstaff
When picking a time monitoring tool, it’s important to comprehend the many different kinds of tools out there. Tools like Mavenlink, Wrike, and Zoho Projects all feature robust time monitoring features for professional services businesses. On the other hand, the time monitoring features in these tools are available only as part of bigger project management (PM) suites. Because of this, you’re paying a lot more money for things like file storage, in-app discussion, progress reports, and shift management. On the opposite end of the spectrum, you’ll find pure play time tracking tools like Hubstaff (which starts at $5 per month per user) and TSheets, our Editors’ Choice tool for time tracking. Disadvantages Of Hubstaff
Characteristics and Usage
Hubstaff’s user interface (UI) is designed with an attractive left-rail blue navigation bar which leaves plenty of room on the right-hand side of your screen for data entry and analysis. When you log into the system, you’ll be taken to the main dashboard, which provides you an overview of how many hours your employees have worked that day and the number of hours they have worked over the past seven days. You will also find a list of each member, their most recent tasks, and how busy they’ve been over the last week. This is a solid PM data visualization that allows you immediately differentiate between workhorses and do-nothings, and it instantly calls to attention projects that are becoming more than enough attention and projects that are being neglected.
There are two methods to add time in Hubstaff: You are able to build manual timesheets with past hours worked, or you can use the stopwatch feature on Hubstaff’s native desktop program. With the timesheet feature, you log in your hours since you probably did with pen and paper during the analog era of time monitoring. Basically, if you work your shift, you add the time to your own timesheet, and you also sign off on it. This is a fairly standard method of tracking time. Unfortunately, because Hubstaff does not allow you to add future time, you can’t use the platform for a shift planner. Administrators can let users manually edit previously submitted timesheets, and they can induce users to require a reason to guarantee they’re really adding hours they worked. Admins can also set the system up to let users to begin monitoring time should they have not clocked to the system in a while.
The second, and most bothersome, way of tracking time in Hubstaff is by using the stopwatch feature. In every solution we tested, this element is available within the boundaries of your web browserevery solution that’s, except for Hubstaff. With Hubstaff, you’re required to download a native desktop application that resides within another window. In it, you can select your job, press Start, and your timer will begin counting. When you are done, your action and your screenshots will be transmitted to the main hub. The native app is going to take a picture at random intervals of up to three shots per hour based on how often the admin wants to spy on workers. Screenshots can be partially fuzzy not to record sensitive information on each grab, but a lot of this screen is left unsullied that you’ll still get a sense of whether the display is on work-related or play-related content. This is an annoyingly complex and convoluted way to manually track time, particularly if you’re jumping from task to task throughout the day. Hubstaff must discover a way to add the stopwatch and also screengrab elements to the cloud-based architecture to simplify ease of use.
Tracking time in real time on Hubstaff’s Android and iOS apps is precisely the same as it’s on the desktop program. The mobile apps let admins monitor motions via GPS tracking. This gives you an summary of how much motion was done by your worker by capturing location information at distinct stages.
The Schedules tab enables you to assign dates and times for employees to do the job. You can put a minimum number of hours to work, a lunch break interval, and you’ll be able to make it a recurring shift. The program’s reporting applications is terribly basic: You’ll receive access to weekly, daily, project, and member view reports as well as a”habit” report which lets you filter information from the aforementioned reports. In comparison to the PM solutions in this course, Hubstaff’s reporting is utterly embarrassing so, if your target is to understand and evolve based on if and how your employees handle time, you’d be much better off working using Zoho Projects, our Editors’ Choice for PM.
Admins receive notifications once they’ve reached weekly staffing and budget limitations. Invoices are automatically calculated and made depending on the time each worker worked, as well as their related pay rate. You can set up automatic citizenship through PayPal, which lets you automate payments based on time monitored within the tool. Remember: Users do not need to send time for acceptance, therefore automatic payments will be made whether workers were right or wrong concerning the amount of hours that they worked. There is no reminder for supervisors to double-check each timesheet before automatic payments go out so, if you are concerned about making false payments, then you can place PayPal payments to manual. Disadvantages Of Hubstaff
Price And Alternatives
Hubstaff has been built to give you Big Brother-level oversight into when workers are working, what they are doing while they work, and what you need to cover them as soon as the work is finished. The Fundamental $5-per-month plan provides you access to simple time monitoring tools, a worker payment schedule supervisor, 24/7 support, and user preferences which may be managed on an employee-by-employee basis. Additionally, this program enables you to keep tabs on whether your employees are working by allowing you document screenshots while they function as well as monitor keyboard and mouse action during changes. Of the five tools we’ve analyzed, Hubstaff is the only tool which provided this amount of insight into how employees are progressing. Although screen and keyboard monitoring are useful (albeit over-reaching) features for a shift screen, Hubstaff’s implementation leaves much to be desired (more about this later).
The $9-per-user-per-month Premium plan includes everything you’ll find in the fundamental plan, but you will also get access to Hubstaff’s application programming interface (API) to integrate the tool with other third-party software. The Premium bundle also comes with a lightweight schedulingtool that gives administrators the power to assign changes and assign tasks from inside the console. Premium customers may also use the tool to create invoices and make PayPal payments mechanically. Clients that pay yearly will get two weeks free (for both cost tiers).
In comparison to TSheets, its closest competition in our roundup, Hubstaff is reasonably priced, especially given the added monitoring features that are unavailable in competitive resources. TSheets supplies a basic free accounts, in addition to a $4-per-user-per-month account that costs a $16 base fee per month for groups who have fewer than 100 users, and an $80 foundation fee monthly for teams with more than a hundred users. The base fee, which Hubstaff does not charge, makes TSheets slightly more expensive than Hubstaff, even in Hubstaff’s Premium level.
If you are more interested in those hulky PM solutions, then you will need to pony up a little more money. Mavenlink’s cheapest program that includes time monitoring costs $39 per user per month. Zoho’s cheapest time monitoring plan is $25 a month for an infinite number of users (that is a fairly good deal if you need all of the extra PM features). Wrike’s cheapest time monitoring plan prices $24.80 per user per month.
What Should Be Added
Editor’s note: Since our original review of Hubstaff, the company has released a major upgrade in late 2018 that specifically addressed certain feature flaws or omissions, such as adding a web timer, fleshing out reporting options, and adding action levels and monitor monitoring. We are going to be testing these features shortly and you will see the results in an upcoming update to this review.
Besides its draconian screengrab and keystroke tracking, Hubstaff does not do a very good job allowing for deeper change oversight. By way of instance, Hubstaff does not allow advanced monitoring. If you operate a trucking company and you are less concerned about how many hours each trucker drove than the distance driven, then there’s no way to manage this in Hubstaff. Users may add notes to a empty text field, but that information won’t be mixed into accounts. This means that you can not use it to learn about who is functioning, how they’re working, and what they’re producing (aside from the number of hours tracked). TSheets not only provides you this choice, it gives you the ability to create six additional customizable advanced tracking fields. You can even put in a query for every single clock-out (i.e.,”Was there an episode? Yes. No.”) Along with the system forces the consumer to respond to the questions at the close of every change or else they won’t have the ability to clock out.
As hardcore as Hubstaff is about tracking work, the tool doesn’t allow for IP address limitations, which means your employees can say they are working from the workplace but they can actually be operating from a cruise ship in the Bahamas (unless they are using the cell program to track time). This is a normal feature that’s available in virtually every other tool we tested. Hubstaff also does not enable admins to need users to snap a photo if they report to work. I guess it’s overkill to generate somebody take a selfie right before you get started recording their screen and monitoring their keystrokes, but TSheets lets you place this as a requirement (which makes sense, particularly if you’re tracking tasks done outside of a computer, like electronic, construction, or amusement work). The program also does not allow users clock via a phone call, which is an element TSheets and other service providers make available for employees who do not have a smartphone.
Tracking Employee Work
We have touched on how a number of Hubstaff’s more Big Brother-like attributes factor into time tracking. However, the platform also has a lot of the hallmarks of worker tracking tools. Hubstaff’s employee monitoring features include keystroke logging, URL and application monitoring, GPS and location tracking, and activity screenshots.
As soon as you place your customers and they download the timer app onto their server, the desktop app not only tracks time but will require screenshots randomly or at custom intervals, such as three screenshots per minute. This applies not just to the user’s main screen but any connected monitors as well. Hubstaff does not log keys however, it will monitor the activity provided through the mouse and keyboard, giving companies a calculation of just how busy the employee is. This data all winds up around the Hubstaff dashboard in the Activity tab. This is where you can then select a user from the drop-down menu to view their screenshots connected with activity data.
If it comes to program and URL monitoring, Hubstaff goes beyond simply tracking time to learn what sites and apps an employee visited or opened and how long they were there. The Reports module can then run custom questions on vectors such as program usage mapped against time and activity. Hubstaff incorporates with job and task management tools like Asana and Trello to filter reports by particular projects or tasks to track productivity.
1 unique employee monitoring feature supplied is GPS location monitoring through Hubstaff’s mobile program. While the cellular app can not take screenshots or capture mobile app and website activity, it allows you to track and log location for employees working in the field. While the thickness of monitoring surveillance and data features can’t step up to a powerhouse tool such as Teramind, our Editors’ Choice for worker tracking, Hubstaff includes a useful choice of features for companies that want a bit more oversight. Disadvantages Of Hubstaff
Hubstaff is a easy-to-administer, feature-rich, time tracking tool. If you’re diligent about tracking employee behaviour while on the clockthen there is no better program accessible than Hubstaff. You’ll have the ability to log screenshots, monitor keystroke volume, and path moves via GPS tracking.
Unfortunately, if you’re looking for a platform which goes the extra mile to allow customization, atypical information entry, or even a more sophisticated reporting structure, then Hubstaff will not be right for you. In addition, should you opt for another system, your employees will thank you for not needing them to download a secondary app for monitoring time–particularly when you consider that every other instrument we examined makes this potential within the boundaries of their web-based UI. Disadvantages Of Hubstaff