Intro Hubstaff Capterra
When choosing a time monitoring tool, it is important to understand the many different kinds of tools out there. Tools like Mavenlink, Wrike, and Zoho Projects all feature powerful time monitoring features for professional services businesses. On the other hand, the time tracking features in such tools are available only as part of larger project management (PM) suites. Because of this, you are paying much more cash for things such as file storage, in-app chat, progress reports, and change administration. On the opposite end of the spectrum, you’ll find pure play time tracking tools like Hubstaff (which begins at $5 a month per user) and TSheets, our Editors’ Choice instrument for time tracking. Hubstaff Capterra
Attributes and Usage
Hubstaff’s user interface (UI) is designed with a appealing left-rail blue navigation bar which leaves lots of room on the side of your display for data entry and analysis. When you first log into the system, you will be taken to the main dashboard, which provides you an overview of how many hours your employees have worked that day and the number of hours they’ve worked over the past seven days. You will also see a list of every member, their latest jobs, and how active they have been over the past week. This is a strong PM data visualization which lets you instantly differentiate between workhorses and do-nothings, and it immediately calls to focus projects that are becoming more than sufficient focus and projects that are being disregarded.
There are two methods to put in time in Hubstaff: You are able to construct manual timesheets with past hours worked, or you can use the stopwatch feature on Hubstaff’s native desktop app. With the timesheet attribute, you log in your hours since you likely did with pen and paper during the analog era of time tracking. Basically, if you work your change, you add time to your own timesheet, and you also sign off on it. This is a pretty standard method of monitoring time. Unfortunately, because Hubstaff does not allow you to add future time, you can’t use the platform for a shift organizer. Administrators can let users manually edit previously submitted timesheets, and they can induce users to require a reason to guarantee they’re really adding hours that they worked. Admins can also set the system up to let users to start monitoring time if they haven’t clocked to the system in a little while.
The second, and most frustrating, way of monitoring moment in Hubstaff is using the stopwatch feature. In every solution we analyzed, this component is available within the confines of your web browser–every alternative that is, except for Hubstaff. With Hubstaff, you’re expected to download an native desktop application that lives within another window. In it, you can choose your job, press Start, and your timer will begin counting. When you are done, your activity and your screenshots will be transmitted to the main hub. The native program is going to take a picture at random periods of up to three shots per hour depending on how frequently the admin would like to spy on employees. Screenshots can be partially fuzzy to not capture sensitive information on each catch, but enough of the display is left unsullied that you’ll still get a sense of if the screen is on work-related or play-related content. This can be an annoyingly complicated and complicated means to manually track time, especially if you’re jumping from task to task throughout the day. Hubstaff must discover a way to add the stopwatch and also screengrab components to the cloud-based architecture to simplify ease of use.
Tracking time in real-time on Hubstaff’s Android and iOS programs is precisely the same as it’s on the desktop app. The mobile programs let admins monitor motions via GPS tracking. This gives you an summary of how much movement was done by your worker by capturing location information at different stages.
The Schedules tab lets you assign dates and times for employees to do the job. It is possible to set a minimum number of hours to operate, a lunch break duration, and you’ll be able to allow it to be a recurring change. The tool’s reporting software is terribly basic: You will receive access to weekly, daily, job, and penis view reports in addition to a”habit” report that allows you filter data from the above reports. When compared to the PM solutions within this class, Hubstaff’s reporting is utterly embarrassing so, if your target is to learn and evolve based on when and how your employees handle time, you’d be much better off working with Zoho Projects, our Editors’ Choice for PM.
Admins receive notifications when they’ve attained weekly staffing and funding limitations. Invoices are automatically calculated and created depending on the time each employee worked, in addition to their associated pay rate. It is possible to set up automatic payroll through PayPal, which lets you automate payments based on time tracked within the application. Keep in mind: Consumers don’t need to send time through for acceptance, so automatic payments will be made whether workers were right or wrong concerning the number of hours that they worked. There is not any reminder for supervisors to double-check each timesheet before automatic payments go out thus, if you’re concerned about making false payments, then it is possible to place PayPal payments to guide. Hubstaff Capterra
Price And Options
Hubstaff was constructed to provide you with Big Brother-level oversight into when employees are working, what they’re doing while they work, and what you need to pay them when the work is done. The Fundamental $5-per-month plan provides you access to simple time monitoring tools, a worker payment schedule supervisor, 24/7 support, and user preferences which can be handled in an employee-by-employee basis. Moreover, this plan enables you to keep tabs on whether your employees are working by allowing you document screenshots while they work in addition to monitor mouse and keyboard action during changes. Of the five tools we’ve analyzed, Hubstaff is the only tool that offered this amount of insight into how employees are progressing. Although screen and keyboard tracking are helpful (albeit over-reaching) attributes for a shift monitor, Hubstaff’s implementation leaves much to be wanted (more about this later).
The 9-per-user-per-month Premium program includes everything you’ll discover in the fundamental plan, but you’ll also have access to Hubstaff’s application programming interface (API) to integrate the tool with other third party software. The Premium bundle also comes with a lightweight schedulingtool that gives administrators the power to assign changes and assign tasks from inside the console. Premium clients may also use the application to make invoices and make PayPal payments mechanically. Clients that pay annually will get two weeks free (for both cost tiers).
Compared to TSheets, its closest competitor in our roundup, Hubstaff is reasonably priced, especially given the added tracking features that are unavailable in competitive resources. TSheets supplies a basic free accounts, as well as a $4-per-user-per-month accounts that costs a $16 base fee a month for groups who have fewer than 100 users, and an $80 base fee monthly for teams with more than a hundred users. The base fee, which Hubstaff doesn’t charge, makes TSheets slightly more expensive than Hubstaff, even in Hubstaff’s Premium level.
If you are more interested in these hulky PM solutions, then you will want to pony up a little more money. Mavenlink’s cheapest program that includes time tracking costs $39 per user per month. Zoho’s cheapest time monitoring plan is $25 a month for an unlimited number of consumers (which is a fairly solid deal if you need all the extra PM features). Wrike’s lowest time tracking plan costs $24.80 per user per month.
What Should Be Added
Editor’s note: Since our first review of Hubstaff, the business has released a significant update in late 2018 that specifically addressed specific feature flaws or omissions, including adding a internet timer, fleshing out coverage options, and adding activity levels and monitor monitoring. We’ll be testing these attributes shortly and you’ll see the results in an upcoming update to this review.
Aside from its draconian screengrab and keystroke tracking, Hubstaff does not do an excellent job allowing for deeper change supervision. For example, Hubstaff doesn’t allow advanced monitoring. If you run a trucking business and you’re less concerned about how many hours a trucker drove than the distance driven, then there is no way to manage that in Hubstaff. Users may add notes to an empty text area, but that data will not be blended into accounts. As a consequence, you can’t use it to find out about who’s functioning, how they are functioning, and what they are producing (other than the amount of hours monitored ). TSheets not only gives you this option, it gives you the ability to create six additional customizable advanced monitoring fields. You might also put in a question for every single clock-out (i.e.,”Was there an episode? Yes. No.”) Along with the system forces the user to reply to the questions at the end of every shift or else they will not be able to clock out.
As hardcore as Hubstaff is about monitoring work, the tool doesn’t permit for IP address limitations, which means your employees can say they’re working from the workplace but they could actually be operating from a cruise ship in the Bahamas (unless they’re using the cell app to track time). This is a normal feature that’s available in virtually every other tool we tested. Hubstaff also doesn’t enable admins to require users to snap a photograph if they report to work. I suppose it’s overkill to make someone take a selfie before you get started recording their display and monitoring their keystrokes, but TSheets lets you place this as a requirement (which makes sense, particularly if you’re tracking tasks done out of a computer, such as retail, building, or amusement work). The program also doesn’t allow users clock in via a phone call, which can be an element TSheets and other service providers make available for employees who don’t have a smartphone.
Monitoring Employee Work
We have touched on how some of Hubstaff’s more Big Brother-like attributes factor into time monitoring. However, the platform also offers a lot of the hallmarks of worker monitoring tools. Hubstaff’s employee tracking features include keystroke logging, URL and application monitoring, GPS and place monitoring, and activity screenshots.
As soon as you set your users and they download the timer program onto their machine, the desktop app not only monitors time but will take screenshots randomly or at custom intervals, for example three screenshots per minute. This applies not just to the user’s most important screen but any attached monitors as well. Hubstaff does not log keys but it does monitor the action provided via the mouse and keyboard, providing companies a calculation of how active the worker is. This info all winds up on the Hubstaff dashboard from the Task tab. This is where you can then pick a user in the drop-down menu to see their screenshots connected with action data.
When it comes to program and URL monitoring, Hubstaff goes beyond simply tracking time to see what websites and apps an employee opened or visited and how long they had been there. The Reports section can subsequently run custom questions on vectors such as app usage mapped against time and activity. Hubstaff incorporates with project and task management tools like Asana and Trello to filter reports by particular tasks or projects to monitor productivity.
One unique employee monitoring feature supplied is GPS location monitoring through Hubstaff’s mobile program. While the cellular app can’t take screenshots or catch mobile app and site activity, it allows you to monitor and log location for workers working in the area. While the depth of monitoring surveillance and data features can’t measure up to a grid application such as Teramind, our Editors’ Choice for employee tracking, Hubstaff has a helpful choice of features for companies that want a little more oversight. Hubstaff Capterra
Hubstaff is a easy-to-administer, feature-rich, time tracking tool. If you’re diligent about monitoring employee behaviour while on the clock, then there’s no better program available than Hubstaff. You’ll have the ability to log screenshots, track keystroke volume, and path moves via GPS monitoring.
Regrettably, if you’re looking for a platform which goes the extra mile to allow customization, atypical information entry, or even a more advanced reporting structure, then Hubstaff won’t be perfect for you. Additionally, should you choose another program, your employees will thank you for not needing them to download a secondary app for monitoring time–particularly once you consider that every other tool we examined makes this possible within the boundaries of their online UI. Hubstaff Capterra