Intro Hubstaff Contact Phone
When choosing a time tracking tool, it is important to understand the many different kinds of tools available. Tools such as Mavenlink, Wrike, and Zoho Projects all feature powerful time tracking features for professional services companies. However, the time tracking features in such tools are available only within larger project management (PM) suites. As a result, you’re paying much more cash for things like file storage, in-app discussion, progress reports, and change management. On the opposite end of the spectrum, you will discover pure play time monitoring tools such as Hubstaff (which begins at $5 a month per user) and TSheets, our Editors’ Choice tool for time tracking. Hubstaff Contact Phone
Characteristics and Usage
Hubstaff’s user interface (UI) was created with an attractive left-rail blue navigation bar which leaves plenty of room on the side of your display for data entry and analysis. When you first log into the system, you’ll be taken to the main dashboard, which provides you an overview of how many hours your employees have worked that day and the number of hours they have worked over the past seven days. You will also see a list of every member, their latest jobs, and how busy they have been over the last week. This is a solid PM data visualization which lets you instantly differentiate between workhorses and do-nothings, and it immediately calls to attention projects that are becoming more than sufficient focus and jobs that are being disregarded.
There are two methods to add time in Hubstaff: You are able to construct manual timesheets with past hours worked, or you can use the stopwatch feature on Hubstaff’s native desktop app. Together with the timesheet attribute, you log your hours as you likely did with pen and paper during the analog age of time tracking. Essentially, you work your shift, you add time to your timesheet, and you also sign off on it. This is a pretty standard method of tracking time. Unfortunately, because Hubstaff doesn’t let you add future time, you can not use the platform as a shift organizer. Administrators can let users manually edit previously submitted timesheets, and they can induce users to require a motive to guarantee they’re actually adding hours that they worked. Admins can also set up the system to remind users to begin tracking time should they have not clocked to the system in a little while.
The next, and most bothersome, way of monitoring moment in Hubstaff is by using the stopwatch feature. In each solution we tested, this component can be found within the boundaries of your internet browserevery alternative that’s, except for Hubstaff. With Hubstaff, you are required to download a native desktop application that resides within another window. In it, you can choose your project, press Start, and your timer will begin counting. When you are done, your action and your screenshots will be sent to the principal hub. The native program is going to take a picture at random intervals of up to three shots per hour based on how frequently the admin would like to spy on workers. Screenshots can be partly blurred to not record sensitive information on each catch, but enough of this display is left unsullied that you’ll still get a feeling of whether the display is really on work-related or play-related content. This can be an annoyingly complex and convoluted way to manually monitor time, especially if you’re jumping from task to task through the day. Hubstaff must discover a way to add the stopwatch and also screengrab components to the cloud-based architecture to simplify ease of use.
Tracking time in real-time on Hubstaff’s Android and iOS programs is exactly the same as it’s on the desktop program. The mobile apps let admins monitor movements via GPS monitoring. This gives you an overview of how much motion was done by your worker by capturing location information at different stages.
The Schedules tab lets you assign times and dates for employees to work. You can put a minimum number of hours to operate, a lunch break interval, and you’ll be able to make it a recurring shift. The program’s reporting applications is horribly basic: You will receive access to weekly, daily, project, and member view reports in addition to a”custom” report which allows you filter data from the above reports. In comparison to the PM solutions within this course, Hubstaff’s reporting is downright embarrassing consequently, if your goal is to understand and evolve according to if and how your employees manage time, you would be better off working using Zoho Projects, our Editors’ Choice for PM.
Admins receive notifications once they have attained weekly staffing and funding limits. Invoices are automatically calculated and created based on the time each employee worked, as well as their related pay rate. It is possible to set up automatic payroll through PayPal, which enables you to automate payments based on time monitored within the application. Keep in mind: Users do not have to send time for acceptance, so automatic payments will be made whether employees were right or wrong concerning the number of hours that they worked. There is no reminder for managers to double-check every timesheet before automatic payments go out so, if you’re concerned about making false payments, then it is possible to set PayPal payments to manual. Hubstaff Contact Phone
Cost And Alternatives
Hubstaff has been built to provide you with Big Brother-level oversight into when workers are working, what they’re doing while they work, and what you really want to cover them when the job is done. The Fundamental $5-per-month plan gives you access to simple time monitoring tools, an employee payment program supervisor, 24/7 support, and user settings which can be handled on an employee-by-employee basis. Additionally, this program enables you to keep track of whether your employees are operating by letting you record screenshots while they function as well as monitor mouse and keyboard action during changes. Of the five tools we’ve tested, Hubstaff is the only instrument that offered this level of insight into how workers are progressing. Although screen and keyboard monitoring are helpful (albeit over-reaching) attributes for a change screen, Hubstaff’s implementation leaves much to be wanted (more on this later).
The 9-per-user-per-month Premium plan includes everything you’ll find in the Basic plan, but you’ll also have access to Hubstaff’s application programming interface (API) to integrate the application with other third party applications. The Premium package also has a lightweight schedulingtool that provides administrators the power to assign changes and delegate tasks from within the console. Premium clients can also use the application to create invoices and make PayPal payments mechanically. Clients that pay yearly will get two weeks free (for both cost tiers).
In comparison to TSheets, its nearest competitor in our roundup, Hubstaff is fairly priced, especially given the extra tracking features that are unavailable in competitive tools. TSheets supplies a basic free accounts, as well as a $4-per-user-per-month accounts that charges a $16 base fee per month for groups who have fewer than 100 users, and a $80 foundation fee monthly for groups with over 100 users. The base fee, which Hubstaff does not charge, makes TSheets slightly more expensive than Hubstaff, even in Hubstaff’s Premium degree.
If you are more interested in these hulky PM alternatives, then you’ll want to pony up a bit more cash. Mavenlink’s cheapest program that includes time monitoring prices $39 per user per month. Zoho’s cheapest time tracking plan is $25 a month for an unlimited number of users (that is a pretty solid deal if you want all the extra PM attributes ). Wrike’s lowest time monitoring plan prices $24.80 per user per month.
What Should Be Added
Editor’s note: Since our first review of Hubstaff, the company has released a significant upgrade in late 2018 that specifically addressed certain feature weaknesses or omissions, including adding a web timer, fleshing out coverage choices, and adding action levels and screen monitoring. We’ll be testing these features shortly and you will see the results in an upcoming update to this review.
Besides its draconian screengrab and keystroke monitoring, Hubstaff does not do an excellent job allowing for deeper shift oversight. By way of instance, Hubstaff does not allow advanced monitoring. If you operate a trucking business and you are less concerned about the number of hours a trucker drove than the distance driven, then there is no way to manage this in Hubstaff. Users may add notes to an empty text field, but that information will not be mixed into accounts. As a consequence, that you can not use it to learn about who’s functioning, how they’re functioning, and what they’re producing (aside from the amount of hours monitored ). TSheets not only provides you this choice, it gives you the ability to make six additional customizable innovative tracking fields. You might also add a query for every clock-out (i.e.,”Was there an episode? Yes. No.”) Along with the system forces the user to reply to the questions at the end of each change or they will not be able to clock out.
As hardcore as Hubstaff is all about monitoring work, the tool does not permit for IP address restrictions, so your employees can say they’re working from the workplace but they could actually be working from a cruise ship in the Bahamas (unless they’re using the mobile app to monitor time). This is a standard feature that’s available in almost every other tool we tested. Hubstaff also does not enable admins to need users to snap a photograph when they report to work. I guess it’s overkill to generate somebody take a selfie before you get started recording their screen and tracking their keystrokes, but TSheets enables you to place this as a requirement (which makes sense, especially if you’re tracking tasks done outside of a computer, like electronic, building, or amusement work). The program also does not allow users clock in via a phone call, which is a component TSheets along with other service providers make available for employees who do not have a smartphone.
Tracking Employee Work
We’ve touched on how a number of Hubstaff’s more Enormous Brother-like features factor into time monitoring. But the platform also has a lot of the hallmarks of employee monitoring tools. Hubstaff’s employee tracking attributes include keystroke logging, URL and program monitoring, GPS and place tracking, and activity screenshots.
Once you set your customers and they download the timer program onto their server, the desktop app not only monitors time but will take screenshots randomly or at custom intervals, such as three screenshots each minute. This applies not only to the user’s main screen but any attached monitors too. Hubstaff doesn’t log keys however, it will monitor the action provided via the mouse and computer keyboard, providing employers a calculation of just how busy the employee is. This data all winds up on the Hubstaff dashboard from the Activity tab. This is where you can then pick an individual in the drop-down menu to see their screenshots correlated with action data.
When it comes to application and URL tracking, Hubstaff goes beyond just tracking time to see what sites and programs a worker opened or visited and how long they had been there. The Reports section can subsequently run custom queries on vectors like program usage mapped against time and action. Hubstaff integrates with job and job management tools such as Asana and Trello to filter reports from specific tasks or projects to monitor productivity.
One unique employee monitoring feature supplied is GPS location monitoring through Hubstaff’s mobile app. While the mobile app can’t take screenshots or capture mobile app and site activity, it lets you monitor and log place for employees working in the field. While the thickness of monitoring data and surveillance features can not measure up to a powerhouse tool such as Teramind, our Editors’ Choice for employee tracking, Hubstaff has a useful selection of features for companies that want a little more oversight. Hubstaff Contact Phone
Hubstaff is an easy-to-administer, feature-rich, time monitoring tool. If you’re diligent about tracking employee behaviour while on the clock, then there is no better program accessible than Hubstaff. You’ll have the ability to log screenshots, monitor keystroke volume, and path moves via GPS tracking.
Unfortunately, if you’re looking for a platform that goes the extra mile to enable customization, irregular information entry, or even a more sophisticated reporting structure, then Hubstaff won’t be right for you. In addition, should you opt for another program, your employees will thank you for not needing them to download a secondary program for monitoring time–particularly once you consider that every other tool we reviewed makes this potential within the boundaries of their web-based UI. Hubstaff Contact Phone