Intro Hubstaff Employee Review
When picking a time tracking tool, it’s important to understand the many different kinds of tools available. Tools like Mavenlink, Wrike, and Zoho Projects all feature robust time monitoring features for professional services businesses. However, the time tracking features in these tools are available only within bigger project management (PM) suites. As a result, you’re paying a lot more money for things such as file storage, in-app chat, progress reports, and change administration. On the opposite end of the spectrum, you will find pure play time monitoring tools like Hubstaff (which starts at $5 a month per user) and TSheets, our Editors’ Choice instrument for time tracking. Hubstaff Employee Review
Characteristics and Usage
Hubstaff’s user interface (UI) is designed with an attractive left-rail blue navigation bar that leaves plenty of room on the right-hand side of your display for data entry and analysis. When you first log into the system, you’ll be taken to the main dashboard, which gives you an summary of how many hours your employees have worked that day and the number of hours they’ve worked over the past seven days. You will also find a list of every member, their latest jobs, and how busy they’ve been over the past week. This is a solid PM data visualization which allows you instantly differentiate between workhorses and do-nothings, and it instantly calls to attention projects which are getting more than sufficient attention and jobs that are being disregarded.
There are two methods to put in time in Hubstaff: You are able to construct manual timesheets with past hours worked, or you may use the stopwatch feature on Hubstaff’s native desktop app. Together with the timesheet attribute, you log your hours since you probably did with pen and paper through the analog era of time tracking. Basically, if you work your change, you add time to your own timesheet, and you also sign off on it. This is a fairly standard procedure of tracking time. Regrettably, because Hubstaff does not allow you to add future time, you can not use the platform as a shift planner. Administrators can let users manually edit formerly submitted timesheets, and they can force users to need a motive to guarantee they’re actually adding hours that they worked. Admins can also set up the system to let users to begin tracking time if they haven’t clocked into the machine in a little while.
The second, and most frustrating, way of monitoring moment in Hubstaff is using the stopwatch feature. In each solution we tested, this component is available within the confines of your web browserevery solution that is, except for Hubstaff. With Hubstaff, you are expected to download an native desktop application that lives within a separate window. In it, you can choose your project, press Start, along with your timer will begin counting. When you are done, your activity and your screenshots will be sent to the principal hub. The native program will take a photo at random periods of up to 3 shots per hour depending on how frequently the admin wants to spy on employees. Screenshots can be partly blurred to not capture sensitive information on every grab, but a lot of the display is left unsullied you’ll still get a feeling of if the display is really on work-related or play-related content. This is an annoyingly complex and convoluted way to manually monitor time, particularly if you’re jumping from task to task through the day. Hubstaff must discover a way to bring the stopwatch and screengrab elements to the cloud-based architecture to simplify ease of use.
Tracking time in real time on Hubstaff’s Android and iOS programs is precisely the same as it is on the desktop program. The mobile apps let admins monitor movements via GPS monitoring. This gives you an summary of just how much motion was performed by your employee by capturing location information at distinct stages.
The Schedules tab enables you to assign times and dates for employees to do the job. You can put a minimum number of hours to operate, a lunch break duration, and you’ll be able to allow it to be a recurring change. The tool’s reporting software is terribly basic: You’ll get access to weekly, daily, project, and member view reports in addition to a”custom” report that allows you filter data from the aforementioned reports. When compared to the PM solutions in this course, Hubstaff’s coverage is downright embarrassing so, if your target is to understand and evolve based on when and how your employees handle time, you would be much better off working using Zoho Projects, our Editors’ Choice for PM.
Admins receive notifications once they have attained weekly staffing and funding limitations. Invoices are automatically calculated and created depending on the time each worker worked, as well as his or her associated pay rate. You can set up automatic citizenship through PayPal, which enables you to automate payments based on time monitored within the tool. Remember: Consumers do not need to send time through for acceptance, so automatic payments will be made whether employees were wrong or right about the amount of hours that they worked. There is not any reminder for supervisors to double-check every timesheet before automatic payments move out so, if you’re worried about making false payments, then it is possible to set PayPal payments to guide. Hubstaff Employee Review
Cost And Alternatives
Hubstaff has been constructed to provide you with Big Brother-level oversight into when workers are working, what they’re doing while they work, and what you need to pay them when the job is done. The Fundamental $5-per-month program gives you access to easy time tracking tools, an employee payment schedule supervisor, 24/7 support, and user preferences which can be handled in an employee-by-employee basis. Moreover, this program lets you keep tabs on whether or not your employees are operating by letting you document screenshots while they function as well as monitor mouse and keyboard action during shifts. Of the five tools we tested, Hubstaff is the only tool that offered this amount of insight into how workers are progressing. Although screen and keyboard tracking are useful (albeit over-reaching) features for a change monitor, Hubstaff’s implementation leaves much to be wanted (more about this later).
The $9-per-user-per-month Premium program includes all you’ll discover in the fundamental plan, but you will also get access to Hubstaff’s application programming interface (API) to integrate the tool with other third party applications. The Premium bundle also comes with a lightweight schedulingtool that gives administrators the capability to assign shifts and assign tasks from inside the console. Premium customers may also use the application to make invoices and make PayPal payments automatically. Customers that pay yearly will get two months free (for both price tiers).
In comparison to TSheets, its closest competition in our roundup, Hubstaff is fairly priced, particularly given the extra tracking features that are unavailable in competitive resources. TSheets offers a fundamental free accounts, as well as a $4-per-user-per-month accounts that charges a $16 base fee a month for groups with fewer than 100 users, along with a $80 base fee per month for teams with more than a hundred users. The base fee, which Hubstaff doesn’t charge, makes TSheets marginally more costly than Hubstaff, even at Hubstaff’s Premium degree.
If you’re more interested in those hulky PM solutions, then you’ll need to pony up a little more money. Mavenlink’s cheapest program that includes time monitoring prices $39 per user per month. Zoho’s cheapest time tracking plan is $25 per month for an infinite number of users (which is a pretty solid deal if you want all of the extra PM features). Wrike’s cheapest time tracking plan prices $24.80 per user per month.
What Should Be Added
Editor’s note: Since our first review of Hubstaff, the company has released a major update in late 2018 that specifically addressed certain feature weaknesses or omissions, including adding a web timer, fleshing out reporting options, and adding activity levels and screen monitoring. We are going to be testing these features shortly and you will see the results in an upcoming update to this review.
Aside from its draconian screengrab and keystroke monitoring, Hubstaff does not do a very good job allowing for deeper change supervision. By way of example, Hubstaff doesn’t allow advanced monitoring. If you operate a trucking company and you’re less concerned about how many hours each trucker drove than the distance driven, then there’s no way to handle this in Hubstaff. Users can add notes to an empty text area, but that information won’t be blended into reports. As a consequence, you can not use it to find out about who is functioning, how they are functioning, and what they are generating (other than the number of hours monitored ). TSheets not only gives you this option, it gives you the ability to make six additional customizable advanced monitoring fields. You can also put in a query for every single clock-out (i.e.,”Was there an episode? Yes. No.”) And the system forces the user to respond to the questions at the close of each change or else they will not have the ability to clock out.
As hardcore as Hubstaff is all about monitoring work, the tool doesn’t permit for IP address limitations, so your workers can say they’re working from the office but they can actually be working from a cruise ship in the Bahamas (unless they’re using the mobile app to monitor time). This is a standard feature that’s available in virtually every other instrument we tested. Hubstaff also doesn’t enable admins to need users to snap a photograph when they report to work. I suppose it’s overkill to make somebody take a selfie right before you start recording their screen and monitoring their keystrokes, but TSheets enables you to set this as a necessity (which makes sense, especially if you’re tracking tasks done out of a computer, like electronic, building, or amusement work). The program also doesn’t let users clock in via a telephone call, which is a component TSheets and other service providers make available for workers who don’t have a smartphone.
Monitoring Employee Work
We have touched on how some of Hubstaff’s more Big Brother-like attributes factor into time tracking. However, the platform also has many of the hallmarks of employee monitoring tools. Hubstaff’s employee monitoring features include keystroke logging, URL and program monitoring, GPS and place tracking, and activity screenshots.
Once you set your users and they download the timer program onto their server, the desktop app not only tracks time but will require screenshots randomly or at custom intervals, such as three screenshots per minute. This applies not only to the user’s most important display but any attached monitors as well. Hubstaff does not log keys but it will track the action provided through the mouse and computer keyboard, giving employers a calculation of how busy the employee is. This data all winds up around the Hubstaff dashboard in the Activity tab. This is where you can then select a user from the drop-down menu to view their screenshots connected with action data.
When it comes to program and URL monitoring, Hubstaff goes beyond simply tracking time to see what sites and apps an employee opened or visited and how long they were there. The Reports section can subsequently run custom queries on vectors like program usage mapped against time and activity. Hubstaff integrates with project and job management tools like Asana and Trello to filter reports from particular projects or tasks to track productivity.
One unique employee tracking feature offered is GPS location tracking through Hubstaff’s mobile program. While the cellular app can’t take screenshots or catch mobile app and website activity, it allows you to track and log place for workers working in the area. While the depth of monitoring surveillance and data features can’t step up to a powerhouse tool for example Teramind, our Editors’ Choice for worker monitoring, Hubstaff has a useful choice of attributes for employers that want a bit more oversight. Hubstaff Employee Review
Hubstaff is a easy-to-administer, feature-rich, time tracking tool. If you’re diligent about monitoring employee behaviour while on the clock, then there’s no better program available than Hubstaff. You’ll have the ability to log screenshots, monitor keystroke volume, and route movements via GPS monitoring.
Unfortunately, if you’re trying to find a platform which goes the extra mile to allow customization, irregular information entry, or even a much more advanced reporting arrangement, then Hubstaff will not be right for you. In addition, in case you opt for another program, your employees will thank you for not needing them to download a secondary app for tracking time–particularly when you consider that every other tool we reviewed makes this potential within the confines of their online UI. Hubstaff Employee Review