Introduction Hubstaff Faq
When choosing a time monitoring tool, it is important to understand the various types of tools out there. Tools like Mavenlink, Wrike, and Zoho Projects all include powerful time monitoring features for professional services businesses. However, the time monitoring features in such tools are available only as part of larger project management (PM) suites. As a result, you’re paying a lot more money for things such as file storage, in-app chat, progress reports, and change management. On the opposite end of the spectrum, you’ll find pure play time monitoring tools such as Hubstaff (which starts at $5 per month per user) and TSheets, our Editors’ Choice tool for time tracking. Hubstaff Faq
Attributes and Usage
Hubstaff’s user interface (UI) is designed with an attractive left-rail blue navigation bar that leaves plenty of room around the right-hand side of your display for data entry and analysis. When you log into the system, you will be taken to the main dashboard, which provides you an overview of how many hours your employees have worked that day and how many hours they’ve worked over the past seven days. You’ll also see a list of each member, their most recent tasks, and how busy they have been over the last week. This is a strong PM data visualization that lets you immediately differentiate between workhorses and do-nothings, and it instantly calls to attention projects which are becoming more than sufficient attention and jobs that are being neglected.
There are two ways to put in time in Hubstaff: You are able to construct manual timesheets with previous hours worked, or you may use the stopwatch feature on Hubstaff’s native desktop app. Together with the timesheet attribute, you log in your hours as you likely did with pencil and paper through the analog era of time tracking. Essentially, you work your shift, you add time to your own timesheet, and you sign off on it. This is a pretty standard method of monitoring time. Regrettably, because Hubstaff does not allow you to add future time, you can’t use the platform for a shift planner. Administrators can let users manually edit previously submitted timesheets, and they can force users to need a motive to guarantee they’re really adding hours that they worked. Admins may also set up the system to remind users to start monitoring time should they haven’t clocked into the machine in a while.
The second, and most bothersome, way of monitoring time in Hubstaff is using the stopwatch feature. In each solution we analyzed, this component can be found within the boundaries of your internet browser–every alternative that’s, except for Hubstaff. With Hubstaff, you’re expected to download a native desktop application that resides within another window. In it, you can choose your job, press Start, along with your own timer will start counting. When you are done, your activity and your screenshots will be sent to the main hub. The native program is going to take a picture at random intervals of up to three shots per hour based on how frequently the admin would like to spy on workers. Screenshots can be partially fuzzy not to record sensitive information on every catch, but a lot of this display is left unsullied you’ll still get a sense of whether the screen is on work-related or play-related content. This is an annoyingly complicated and complicated means to manually monitor time, especially if you’re jumping from task to task throughout the day. Hubstaff must find a way to bring the stopwatch and also screengrab elements to the cloud-based architecture to simplify ease of use.
Tracking time in real-time on Hubstaff’s Android and iOS programs is exactly the same as it is on the desktop program. The mobile apps let admins monitor motions via GPS tracking. This provides you an summary of how much movement was performed by your worker by capturing location information at different stages.
The Schedules tab lets you assign times and dates for workers to do the job. You can set a minimum number of hours to operate, a lunch break interval, and you’ll be able to allow it to be a recurring change. The tool’s reporting software is terribly basic: You will receive access to weekly, daily, job, and penis view reports as well as a”custom” report that allows you filter data from the aforementioned reports. When compared to the PM options within this course, Hubstaff’s reporting is downright embarrassing so, if your target is to learn and evolve according to if and how your employees handle time, you’d be much better off working using Zoho Projects, our Editors’ Choice for PM.
Admins receive notifications when they have reached weekly staffing and funding limitations. Invoices are automatically calculated and made depending on the time each employee worked, in addition to his or her related pay rate. You can set up automatic payroll through PayPal, which enables you to automate payments based on time tracked within the tool. Keep in mind: Consumers do not need to send time through for approval, therefore automatic payments will be made whether workers were right or wrong about the amount of hours they worked. There’s no reminder for supervisors to double-check each timesheet ahead of automatic payments move out so, if you are concerned about making false payments, then you can place PayPal payments to guide. Hubstaff Faq
Cost And Options
Hubstaff has been built to give you Big Brother-level oversight into when workers are working, what they’re doing while they work, and what you need to pay them when the job is done. The Basic $5-per-month program gives you access to simple time monitoring tools, a worker payment program manager, 24/7 support, and user settings that can be managed on an employee-by-employee basis. Moreover, this plan enables you to keep tabs on whether your employees are operating by letting you document screenshots while they function as well as monitor keyboard and mouse action during shifts. Of the five tools we’ve analyzed, Hubstaff is the only tool which provided this amount of insight into how employees are progressing. Although screen and keyboard monitoring are helpful (albeit over-reaching) attributes for a change screen, Hubstaff’s implementation leaves much to be wanted (more about this later).
The 9-per-user-per-month Premium program includes everything you’ll find in the Basic plan, but you’ll also have access to Hubstaff’s application programming interface (API) to integrate the application with other third-party applications. The Premium package also comes with a lightweight schedulingtool that provides administrators the power to assign shifts and delegate tasks from inside the console. Premium customers can also use the tool to create invoices and create PayPal payments mechanically. Clients that pay yearly will get two weeks free (for both cost tiers).
Compared to TSheets, its nearest competition in our roundup, Hubstaff is reasonably priced, especially given the extra monitoring features that are unavailable in competitive tools. TSheets supplies a basic free accounts, as well as a $4-per-user-per-month account that costs a $16 base fee a month for teams with fewer than 100 users, along with an $80 base fee per month for groups with over a hundred users. The base fee, which Hubstaff does not charge, makes TSheets slightly more costly than Hubstaff, even in Hubstaff’s Premium degree.
If you are more interested in those hulky PM solutions, then you’ll need to pony up a little more cash. Mavenlink’s cheapest program that includes time monitoring prices $39 per user per month. Zoho’s cheapest time tracking plan is $25 per month for an infinite number of users (which is a fairly good deal if you want all the extra PM features). Wrike’s lowest time tracking plan prices $24.80 per user per month.
What Should Be Added
Editor’s note: Since our original review of Hubstaff, the company has released a significant update in late 2018 that specifically addressed specific feature flaws or omissions, such as adding a internet timer, fleshing out reporting options, and adding action levels and screen tracking. We’ll be testing these attributes shortly and you’ll see the results in an upcoming update to this review.
Aside from its draconian screengrab and keystroke tracking, Hubstaff does not do a very good job allowing for deeper shift oversight. By way of example, Hubstaff doesn’t allow advanced monitoring. If you operate a trucking company and you are less concerned about how many hours each trucker drove than the distance driven, then there’s no way to manage this in Hubstaff. Users can add notes to an empty text area, but that data won’t be blended into reports. This means you can not use it to find out about who’s functioning, how they’re working, and what they are producing (aside from the amount of hours tracked). TSheets not only provides you this choice, it gives you the ability to create six extra customizable advanced monitoring fields. You can also put in a query for every single clock-out (i.e.,”Was there an incident? Yes. No.”) And the system forces the user to reply to the questions at the end of every change or else they will not have the ability to clock out.
As hardcore as Hubstaff is about monitoring work, the application does not allow for IP address limitations, which means your workers can say they are working from the office but they could actually be working from a cruise boat in the Bahamas (unless they are using the cell program to track time). This is a normal feature that’s available in virtually every other instrument we analyzed. Hubstaff also does not enable admins to require users to snap a photograph when they report to work. I guess it’s overkill to generate someone take a selfie right before you start recording their display and tracking their keystrokes, but TSheets enables you to place this as a requirement (which makes sense, particularly if you’re monitoring tasks done outside of a computer, like electronic, construction, or amusement work). The software also doesn’t allow users clock via a telephone call, which can be an element TSheets and other service providers make readily available for workers who do not have a smartphone.
Tracking Employee Work
We’ve touched on how some of Hubstaff’s more Big Brother-like attributes factor into time tracking. But the platform also offers a lot of the hallmarks of employee tracking tools. Hubstaff’s employee tracking features include keystroke logging, URL and application tracking, GPS and location tracking, and activity screenshots.
Once you set your customers and they download the timer app onto their server, the desktop program not only tracks time but will take screenshots randomly or at custom intervals, such as three screenshots each minute. This applies not only to the user’s main screen but any connected monitors as well. Hubstaff doesn’t log keys but it will monitor the action provided through the mouse and keyboard, giving companies a calculation of how busy the worker is. This info all winds up around the Hubstaff dashboard in the Task tab. This is where you can then pick a user in the drop-down menu to view their screenshots connected with action data.
When it comes to application and URL tracking, Hubstaff goes beyond simply tracking time to see what sites and programs a worker opened or visited and how long they had been there. The Reports module may then run custom queries on vectors such as program usage mapped against time and action. Hubstaff integrates with project and task management tools such as Asana and Trello to filter reports by particular projects or tasks to track productivity.
1 unique employee tracking feature supplied is GPS location monitoring through Hubstaff’s mobile app. While the mobile app can not take screenshots or catch mobile app and website activity, it lets you monitor and log place for employees working in the area. While the depth of monitoring data and surveillance features can not measure up to a powerhouse tool for example Teramind, our Editors’ Choice for worker tracking, Hubstaff includes a useful choice of attributes for employers that want a little more oversight. Hubstaff Faq
Hubstaff is a easy-to-administer, feature-rich, time tracking tool. If you’re diligent about tracking employee behavior while on the clock, then there’s no better software accessible than Hubstaff. You will be able to log screenshots, monitor keystroke volume, and path movements via GPS monitoring.
Unfortunately, if you’re trying to find a platform which goes the extra mile to allow customization, irregular data entry, or even a more advanced reporting arrangement, then Hubstaff will not be right for you. In addition, should you choose a different program, your employees will thank you for not needing them to download a secondary program for monitoring time–especially once you consider that every other instrument we reviewed makes this potential within the confines of their web-based UI. Hubstaff Faq