Background Service Business Software
When choosing a time tracking tool, it is important to comprehend the many different types of tools out there. Tools like Mavenlink, Wrike, and Zoho Projects all include robust time monitoring features for professional services companies. However, the time tracking features in such tools are available only as part of larger project management (PM) suites. Because of this, you’re paying a lot more money for things such as file storage, in-app chat, progress reports, and change administration. On the opposite end of the spectrum, you will find pure play time monitoring tools like Hubstaff (which starts at $5 per month per user) and TSheets, our Editors’ Choice tool for time tracking. Service Business Software
Attributes and Utilization
Hubstaff’s user interface (UI) is designed with an attractive left-rail blue navigation bar which leaves lots of room on the side of your display for data entry and analysis. When you first log into the system, you’ll be taken to the main dashboard, which provides you an summary of how many hours your employees have worked that day and how many hours they’ve worked over the past seven days. You’ll also find a list of each member, their latest jobs, and how busy they have been over the last week. This is a solid PM data visualization that lets you instantly differentiate between workhorses and do-nothings, and it immediately calls to focus projects which are becoming more than sufficient attention and jobs that are being neglected.
There are two methods to put in time in Hubstaff: You are able to construct manual timesheets with previous hours worked, or you may use the stopwatch feature on Hubstaff’s native desktop app. With the timesheet feature, you log your hours since you probably did with pencil and paper during the analog age of time monitoring. Essentially, you work your shift, you add the time to your timesheet, and you also sign off on it. This is a fairly standard method of monitoring time. Regrettably, because Hubstaff does not let you add future time, you can’t use the platform for a shift planner. Administrators can let users manually edit formerly submitted timesheets, and they’re able to force users to need a reason to guarantee they’re actually adding hours they worked. Admins may also set up the system to remind users to start monitoring time if they haven’t clocked to the system in a little while.
The next, and most frustrating, way of monitoring time in Hubstaff is using the stopwatch feature. In every solution we tested, this element is available within the confines of your internet browserevery solution that is, except for Hubstaff. With Hubstaff, you’re required to download an native desktop application that lives within a separate window. In it, you can choose your job, press Start, along with your timer will start counting. When you’re done, your action and your screenshots will be sent to the principal hub. The native app is going to take a picture at random intervals of up to three shots per hour based on how often the admin wants to spy on employees. Screenshots can be partially fuzzy not to capture sensitive information on each catch, but enough of this display is left unsullied that you’ll still get a sense of if the screen is really on work-related or play-related content. This can be an annoyingly complicated and convoluted way to manually track time, especially if you’re jumping from task to task throughout the day. Hubstaff must find a way to add the stopwatch and also screengrab elements to the cloud-based architecture to simplify ease of use.
Tracking time in real-time on Hubstaff’s Android and iOS apps is exactly the same as it’s on the desktop program. The mobile apps let admins monitor movements via GPS monitoring. This provides you an overview of just how much motion was done by your employee by capturing location data at distinct stages.
The Schedules tab enables you to assign times and dates for workers to do the job. You can set a minimum number of hours to operate, a lunch break duration, and you can allow it to be a recurring change. The tool’s reporting software is horribly basic: You’ll receive access to weekly, daily, job, and penis view reports as well as a”custom” report which allows you filter information from the above reports. When compared to the PM options within this class, Hubstaff’s coverage is downright embarrassing consequently, if your target is to understand and evolve according to when and how your employees handle time, you’d be better off working using Zoho Projects, our Editors’ Choice for PM.
Admins receive notifications once they have reached weekly staffing and funding limitations. Invoices are automatically calculated and created based on the time each employee worked, as well as his or her related pay rate. It is possible to set up automatic citizenship through PayPal, which enables you to automate payments based on time tracked inside the application. Remember: Users do not need to send time for approval, so automatic payments will be made whether employees were wrong or right about the number of hours they worked. There is no reminder for managers to double-check each timesheet before automatic payments go out thus, if you are concerned about making bogus payments, then you can place PayPal payments to manual. Service Business Software
Cost And Options
Hubstaff was built to give you Big Brother-level oversight into when employees are working, what they’re doing while they operate, and what you need to cover them as soon as the work is done. The Fundamental $5-per-month program gives you access to easy time monitoring tools, an employee payment program supervisor, 24/7 support, and user preferences that can be handled on an employee-by-employee basis. Moreover, this program lets you keep tabs on whether or not your employees are operating by letting you document screenshots while they function in addition to monitor keyboard and mouse action during shifts. Of the five tools we’ve analyzed, Hubstaff is the only instrument which provided this level of insight into the way that workers are progressing. Although screen and keyboard tracking are useful (albeit over-reaching) features for a shift monitor, Hubstaff’s implementation leaves much to be desired (more about this later).
The 9-per-user-per-month Premium plan includes everything you’ll find in the Basic program, but you’ll also get access to Hubstaff’s application programming interface (API) to integrate the application with other third-party software. The Premium bundle also comes with a lightweight schedulingtool that gives administrators the power to assign shifts and delegate tasks from inside the console. Premium customers may also use the tool to create invoices and create PayPal payments automatically. Customers that pay yearly will get two weeks free (for both price tiers).
In comparison to TSheets, its nearest competition in our roundup, Hubstaff is reasonably priced, particularly given the extra tracking features that are unavailable in competitive resources. TSheets supplies a fundamental free account, as well as a $4-per-user-per-month accounts that charges a $16 base fee per month for teams with fewer than 100 users, along with a $80 base fee monthly for groups with more than a hundred users. The base fee, which Hubstaff does not charge, makes TSheets marginally more expensive than Hubstaff, even in Hubstaff’s Premium degree.
If you are more interested in these hulky PM solutions, then you will need to pony up a bit more money. Mavenlink’s cheapest plan that includes time monitoring costs $39 per user per month. Zoho’s cheapest time tracking plan is $25 per month for an infinite number of users (which is a fairly solid deal if you want all the extra PM attributes ). Wrike’s cheapest time monitoring plan prices $24.80 per user per month.
What Should Be Added
Editor’s note: Since our original overview of Hubstaff, the business has released a major update in late 2018 that specifically addressed specific feature weaknesses or omissions, including adding a web timer, fleshing out coverage choices, and adding activity levels and screen monitoring. We are going to be testing these features shortly and you’ll see the results in an upcoming update to this review.
Aside from its draconian screengrab and keystroke monitoring, Hubstaff does not do an excellent job allowing for deeper shift oversight. For example, Hubstaff doesn’t allow advanced tracking. If you run a trucking business and you are less concerned about the number of hours a trucker drove than the distance driven, then there’s no way to manage that in Hubstaff. Users can add notes to a empty text field, but that information will not be blended into reports. As a consequence, that you can’t use it to find out about who’s functioning, how they’re functioning, and what they are producing (aside from the number of hours monitored ). TSheets not only gives you this choice, it gives you the ability to create six additional customizable innovative tracking fields. You might even add a question for every single clock-out (i.e.,”Was there an episode? Yes. No.”) Along with the system forces the consumer to reply to the queries at the end of every change or else they won’t have the ability to clock out.
As hardcore as Hubstaff is about tracking work, the application does not allow for IP address restrictions, so your workers can say they’re working from the workplace but they can actually be working from a cruise ship in the Bahamas (unless they are using the mobile program to track time). This is a normal feature that’s available in almost every other tool we tested. Hubstaff also does not enable admins to need users to snap a photo if they report to work. I guess it’s overkill to generate someone take a selfie right before you get started recording their screen and tracking their keystrokes, but TSheets lets you place this as a requirement (which makes sense, particularly if you’re tracking tasks done out of a computer, like electronic, construction, or entertainment work). The software also does not allow users clock via a phone call, which is an element TSheets and other service providers make readily available for workers who do not have a smartphone.
Tracking Employee Work
We have touched on how a number of Hubstaff’s more Big Brother-like features factor into time tracking. But the platform also has many of the hallmarks of worker monitoring tools. Hubstaff’s employee tracking features include keystroke logging, URL and program monitoring, GPS and place tracking, and activity screenshots.
Once you place your users and they download the timer app onto their server, the desktop program not only tracks time but will take screenshots randomly or at custom intervals, such as three screenshots per minute. This applies not just to the user’s most important display but any attached monitors as well. Hubstaff doesn’t log keys but it does monitor the action provided through the mouse and computer keyboard, providing employers a calculation of just how busy the worker is. This info all winds up on the Hubstaff dashboard in the Task tab. This is where you can then pick a user in the drop-down menu to see their screenshots connected with activity data.
When it comes to application and URL monitoring, Hubstaff goes beyond just tracking time to see what websites and programs a worker visited or opened and how long they had been there. The Reports section may then run custom queries on vectors like app usage mapped against time and activity. Hubstaff incorporates with project and job management tools such as Asana and Trello to filter reports by specific tasks or projects to track productivity.
1 unique employee tracking feature offered is GPS location monitoring through Hubstaff’s mobile app. While the cellular app can’t take screenshots or catch mobile app and site activity, it lets you track and log place for workers working in the field. While the depth of tracking surveillance and data features can’t measure up to a powerhouse tool such as Teramind, our Editors’ Choice for employee monitoring, Hubstaff includes a helpful selection of features for employers that want a bit more oversight. Service Business Software
Hubstaff is an easy-to-administer, feature-rich, time monitoring tool. If you are diligent about tracking employee behaviour while on the clock, then there’s no better program accessible than Hubstaff. You will be able to log screenshots, monitor keystroke volume, and path movements via GPS monitoring.
Regrettably, if you’re looking for a platform which goes the excess mile to allow customization, atypical information entry, or even a much more advanced reporting arrangement, then Hubstaff will not be perfect for you. Additionally, in case you choose another system, your employees will thank you for not requiring them to obtain a secondary program for tracking time–especially once you consider that every other tool we reviewed makes this potential within the boundaries of their web-based UI. Service Business Software