Intro Software Sales Productivity Metrics
When choosing a time monitoring tool, it’s important to comprehend the various kinds of tools out there. Tools such as Mavenlink, Wrike, and Zoho Projects all feature robust time tracking features for professional services businesses. On the other hand, the time monitoring features in these tools are available only within bigger project management (PM) suites. Because of this, you’re paying much more money for things such as file storage, in-app discussion, progress reports, and shift management. On the opposite end of the spectrum, you’ll find pure play time tracking tools such as Hubstaff (which starts at $5 a month per user) and TSheets, our Editors’ Choice instrument for time tracking. Software Sales Productivity Metrics
Characteristics and Utilization
Hubstaff’s user interface (UI) is designed with an attractive left-rail blue navigation bar which leaves lots of room on the side of your screen for data entry and analysis. When you first log into the system, you will be taken to the main dashboard, which gives you an summary of how many hours your employees have worked this day and how many hours they have worked over the past seven days. You will also find a list of every member, their most recent tasks, and how busy they have been over the last week. This is a strong PM data visualization which lets you immediately differentiate between workhorses and do-nothings, and it instantly calls to attention projects that are becoming more than enough attention and projects that are being disregarded.
There are two ways to add time in Hubstaff: You can build manual timesheets with previous hours worked, or you may use the stopwatch feature on Hubstaff’s native desktop app. With the timesheet feature, you log your hours since you probably did with pencil and paper through the analog age of time tracking. Essentially, you work your shift, you add the time to your timesheet, and you sign off on it. This is a pretty standard method of monitoring time. Unfortunately, because Hubstaff doesn’t let you add future time, you can’t use the platform for a shift organizer. Administrators can allow users manually edit formerly submitted timesheets, and they’re able to induce users to need a reason to guarantee they’re really adding hours that they worked. Admins may also set up the system to remind users to begin monitoring time should they haven’t clocked to the machine in a little while.
The next, and most frustrating, way of tracking time in Hubstaff is using the stopwatch feature. In each solution we analyzed, this element can be found within the boundaries of your web browser–every alternative that’s, except for Hubstaff. With Hubstaff, you’re required to download a native desktop application that resides within another window. In it, you can select your job, press Start, and your timer will begin counting. When you are done, your action and your screenshots will be sent to the main hub. The native program is going to take a picture at random intervals of up to 3 shots per hour based on how frequently the admin would like to spy on employees. Screenshots can be partly fuzzy not to capture sensitive information on each catch, but a lot of the display is left unsullied you’ll still get a feeling of whether the screen is on work-related or play-related content. This is an annoyingly complicated and complicated way to manually monitor time, especially if you’re jumping from task to task throughout the day. Hubstaff must find a way to bring the stopwatch and also screengrab elements to the cloud-based architecture to simplify ease of use.
Tracking time in real-time on Hubstaff’s Android and iOS apps is exactly the same as it is on the desktop program. The mobile programs let admins monitor motions via GPS tracking. This gives you an summary of how much movement was performed by your worker by capturing location data at different stages.
The Schedules tab lets you assign dates and times for employees to do the job. You can put a minimum number of hours to work, a lunch break interval, and you’ll be able to allow it to be a recurring shift. The tool’s reporting software is terribly basic: You will get access to weekly, daily, project, and member view reports in addition to a”habit” report that allows you filter data from the aforementioned reports. When compared to the PM solutions in this class, Hubstaff’s reporting is utterly embarrassing so, if your target is to understand and evolve according to if and how your employees manage time, you’d be better off working with Zoho Projects, our Editors’ Choice for PM.
Admins receive notifications when they’ve attained weekly staffing and budget limits. Invoices are automatically calculated and created depending on the time each worker worked, as well as their related pay rate. You can set up automatic payroll through PayPal, which enables you to automate payments based on time tracked inside the application. Remember: Users do not have to send time through for acceptance, therefore automatic payments will be made whether workers were wrong or right concerning the number of hours that they worked. There is not any reminder for managers to double-check every timesheet before automatic payments go out so, if you are worried about making false payments, then it is possible to place PayPal payments to manual. Software Sales Productivity Metrics
Price And Options
Hubstaff has been built to provide you with Big Brother-level oversight into when workers are working, what they are doing while they operate, and what you need to pay them as soon as the work is finished. The Basic $5-per-month program provides you access to simple time tracking tools, a worker payment program manager, 24/7 support, and user settings that may be handled on an employee-by-employee basis. Additionally, this program lets you keep tabs on whether or not your employees are working by allowing you record screenshots while they function in addition to monitor keyboard and mouse activity during changes. Of the five tools we analyzed, Hubstaff is the only instrument which provided this level of insight into how employees are progressing. Although screen and keyboard tracking are useful (albeit over-reaching) attributes for a shift screen, Hubstaff’s implementation leaves much to be desired (more about this later).
The 9-per-user-per-month Premium plan includes all you’ll find in the fundamental program, but you will also have access to Hubstaff’s application programming interface (API) to integrate the tool with other third party applications. The Premium bundle also comes with a lightweight schedulingtool that gives administrators the power to assign changes and assign tasks from within the console. Premium clients can also use the application to create invoices and make PayPal payments automatically. Clients that pay yearly will receive two weeks free (for both price tiers).
Compared to TSheets, its closest competition in our roundup, Hubstaff is fairly priced, especially given the added monitoring features that are unavailable in competitive resources. TSheets supplies a basic free account, in addition to a $4-per-user-per-month account that charges a $16 base fee per month for teams with fewer than 100 users, and a $80 base fee monthly for teams with more than a hundred users. The base fee, which Hubstaff doesn’t charge, makes TSheets slightly more costly than Hubstaff, even in Hubstaff’s Premium degree.
If you’re more interested in these hulky PM alternatives, then you’ll want to pony up a bit more cash. Mavenlink’s cheapest program that includes time tracking costs $39 per user per month. Zoho’s cheapest time tracking plan is $25 a month for an unlimited number of users (that is a fairly good deal if you want all of the extra PM features). Wrike’s lowest time tracking plan prices $24.80 per user per month.
What Ought to Be Added
Editor’s note: Since our first review of Hubstaff, the business has released a significant upgrade in late 2018 that specifically addressed certain feature weaknesses or omissions, including adding a internet timer, fleshing out reporting options, and adding action levels and screen monitoring. We are going to be testing these features shortly and you will see the results in an upcoming update to this review.
Aside from its draconian screengrab and keystroke tracking, Hubstaff does not do an excellent job allowing for deeper change oversight. By way of example, Hubstaff does not allow advanced monitoring. If you operate a trucking company and you are less concerned about the number of hours a trucker drove than the distance driven, then there is no way to manage that in Hubstaff. Users may add notes to an empty text area, but that data won’t be blended into reports. This means that you can not use it to learn about who is working, how they’re working, and what they’re generating (aside from the amount of hours tracked). TSheets not only provides you this choice, it gives you the ability to make six extra customizable innovative monitoring fields. You might also put in a query for every single clock-out (i.e.,”Was there an episode? Yes. No.”) And the system forces the user to reply to the queries at the close of each shift or they won’t have the ability to clock out.
As hardcore as Hubstaff is about tracking work, the application does not permit for IP address restrictions, so your workers can say they are working from the office but they could actually be operating from a cruise ship in the Bahamas (unless they’re using the cell program to monitor time). This is a standard feature that’s available in virtually every other instrument we tested. Hubstaff also does not enable admins to require users to snap a photograph when they report to work. I suppose it’s overkill to generate somebody take a selfie before you start recording their display and monitoring their keystrokes, but TSheets lets you place this as a requirement (which makes sense, especially if you’re monitoring tasks done outside of a computer, like electronic, building, or amusement work). The program also does not let users clock in via a telephone call, which is a component TSheets along with other service providers make available for workers who do not have a smartphone.
Tracking Employee Work
We have touched on how a number of Hubstaff’s more Enormous Brother-like attributes factor into time monitoring. However, the platform also offers a lot of the hallmarks of employee tracking tools. Hubstaff’s employee monitoring features include keystroke logging, URL and application monitoring, GPS and location tracking, and activity screenshots.
As soon as you place your customers and they download the timer program onto their machine, the desktop app not only monitors time but will take screenshots randomly or at custom intervals, such as three screenshots each minute. This applies not just to the user’s most important display but any attached monitors as well. Hubstaff doesn’t log keys however, it will monitor the action provided via the mouse and computer keyboard, giving employers a calculation of just how active the worker is. This data all winds up around the Hubstaff dashboard in the Activity tab. This is where you can then select an individual in the drop-down menu to see their screenshots connected with activity data.
If it comes to application and URL monitoring, Hubstaff goes beyond just tracking time to learn what websites and apps an employee visited or opened and how long they had been there. The Reports section can subsequently run custom questions on vectors like program usage mapped against time and action. Hubstaff integrates with project and task management tools such as Asana and Trello to filter reports from particular tasks or projects to track productivity.
One unique employee monitoring feature supplied is GPS location monitoring through Hubstaff’s mobile program. While the mobile app can not take screenshots or capture mobile app and site activity, it lets you monitor and log place for workers working in the area. While the thickness of tracking surveillance and data features can not measure up to a grid application for example Teramind, our Editors’ Choice for worker tracking, Hubstaff includes a useful selection of features for companies that want a little more oversight. Software Sales Productivity Metrics
Hubstaff is an easy-to-administer, feature-rich, time monitoring tool. If you’re diligent about tracking employee behaviour while on the clockthen there is no better software accessible than Hubstaff. You’ll be able to log screenshots, track keystroke volume, and route movements via GPS monitoring.
Unfortunately, if you’re looking for a platform that goes the extra mile to enable customization, irregular information entry, or a more advanced reporting structure, then Hubstaff won’t be right for you. In addition, should you choose a different system, your employees will thank you for not needing them to obtain a secondary app for monitoring time–especially once you consider that every other tool we examined makes this potential within the boundaries of their online UI. Software Sales Productivity Metrics